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    FAQ's

    ARE YOUR PRODUCTS NATURAL, WHAT INGREDIENTS DO YOU USE?

    Yes, what we put onto and into our body matters. Our approach is grounded in a belief that like food, topical and internal products are an essential aspect of our health, and products should be made in consideration of their impact on our bodies. BRUXA products are formulated from 100% natural ingredients. We source a large range of Australian plant life and global botanicals that nourish our bodies. We are committed to offering highly-effective formulations taking inspiration from ancient rituals and medicine. Our collection is completely free of toxins, fillers, and synthetic chemicals.

    WHERE AND HOW ARE BRUXA PRODUCTS MADE?

    Our formulations are designed, thoughtfully formulated and bottled by hand in Melbourne, Australia. We work closely with our Chemists and herbalist to ensure a nutrient-dense range that focuses on efficacy.

    All our ceramics are hand-crafted in Australia. Our ceramic collection is completely natural, made from natural clays and minerals.

    CAN I USE A VIBRATOR WITH MY PHALLIC CERAMIC?

    Absolutely! For added clitoral stimulation we recommend a bullet vibrator which can be used in tandem with your Phallic Ceramic.

    ARE THE PHALLIC CERAMICS STRAP ON / HOLSTER COMPATIBLE?

    Our Phallic Ceramic of Ochre is holster compatible

    ARE YOUR PRODUCTS UNISEX AND SAFE FOR ALL SKIN TYPES?

    Our products can be used by all genders and non-binary people. All of our products are formulated to be gentle for sensitive and problematic skin types. As all skin is unique and can interact differently with botanical ingredients, we recommend trialing a test patch prior to use.

    ARE YOUR PRODUCTS VEGAN AND CRUELTY-FREE?

    All our products are proudly cruelty-free and vegan.

    WHAT LUBRICANT IS SAFE / BEST TO USE WITH MY PHALLIC CERAMIC?

    Both the Lubrication of Water and Lubrication of Oil are safe to use with your Phallic Ceramic. We recommend the Lubrication of Oil to work best with your Phallic Ceramic.

    DO I NEED TO WASH OFF THE LUBRICANTS?

    No, in fact, you could use our lubricant collection as a moisturiser. We focus on using only natural botanicals and seed/nut oils that nourish and hydrate. However, after intercourse, we do recommend good hygiene practices to prevent UTIs.

    ARE YOUR PRODUCTS SAFE DURING PREGNANCY / BREASTFEEDING?

    All BRUXA products are made with essential oils that are considered suitable for use while pregnant / nursing and in most cases, are formulated in dilutions of less than 2%. Our range of Phallic Ceramics are safe and pleasurable to use whilst pregnant. However, we always recommend consulting your physician before using any essential oils.

    WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?

    Due to our natural formulations, we recommend using within 6-12 months of opening. Always store your products in a dark, dry place away from direct heat, and remember to close bottles tightly after each use to prevent oxidation.

    IS YOUR PACKAGING RECYCLABLE?

    90% of our packaging is recyclable with the exception of pumps and internal components. Our boxes, glass bottles, ceramics and all shipping materials are made from recycled content and are 100% recyclable. We are in the process of omitting the use of all plastics and are committed to reducing our carbon footprint as best we can.

    PRE-ORDER POLICY

    We offer pre-orders on items that are currently out of stock. Pre-orders require payment to be made at checkout. Please kindly note that pre-orders cannot be cancelled or refunded once placed. Although we will try our best to give an exact estimate on the product page, shipping dates are not guaranteed. We will ship your order as soon as the pre-ordered item becomes available.

    PROMOTIONS AND DISCOUNTS

    Exclusive promotional offers apply to in-stock items only. Promotions apply to the specified value before taxes and shipping, and after any additional discount applied.

    Discount codes and promotions are applied per-order, and cannot be combined with or applied to previous purchases or future orders.

    SHOULD I RECEIVE A TRACKING NUMBER?

    Yes, once your order is dispatched, you’ll receive an email with a tracking number sent to the email address you provided when making your purchase. If you haven’t received an email within 5 days of placing your order, please contact our sales team at enquire@bruxaofficial.com

    WHY SHOULD I USE BODY OILS?

    Body oils offer several advantages over traditional lotions or creams. They have a lightweight texture, absorb quickly into the skin, and provide intense hydration without leaving a greasy residue. They can also help improve skin elasticity, reduce the appearance of stretch marks, and enhance overall skin health.

    HOW DO I USE BODY OILS?

    Using body oils is simple. After showering or bathing, apply a small amount to your hands and gently massage it onto your skin. Focus on areas that tend to be drier, such as elbows, knees, and ankles. Allow the oil to absorb fully before dressing. You may also use a 6-10 drops in your bath for silky skin and a fragrant bathing experience.

    CAN BODY OILS BE USED ON THE FACE?

    Our BODY OIL OF SUMMER is a lightweight, hypoallergenic formulation that can be used on your face, body and hair.

    HOW OFTEN SHOULD I USE BODY OILS?

    The frequency of use depends on personal preference and your skin's needs. For most people, applying body oil once or twice a day, preferably after bathing, is sufficient to maintain soft and supple skin. However, feel free to adjust the usage according to your individual requirements.

    WHY SHOULD I USE NATURAL LUBRICANTS?

    Natural lubricants offer a safer and healthier alternative to synthetic lubricants. They are free from potentially harmful chemicals, parabens, and fragrances that may cause irritation or allergic reactions. Natural lubricants help reduce discomfort and enhance pleasure.

    CAN YOUR LUBRICANTS BE USED WITH CONDOMS?

    Our Lubrication of Water is safe and compatible with latex and polyisoprene condoms. Avoid using oil-based lubricants with latex condoms, as they can degrade the material and increase the risk of breakage.

    ARE YOUR LUBRICANTS SUITABLE FOR SENSITIVE SKIN?

    Yes, natural lubricants are often a great choice for individuals with sensitive skin. They are free from harsh chemicals, fragrances, and additives that can trigger skin reactions. However, as everyone's skin is unique, it's advisable to do a patch test before applying the lubricant to your intimate areas.

    CAN NATURAL LUBRICANTS BE USED FOR ANAL PLAY?

    Yes, natural lubricants can be used for anal play. We recommend using our Lubrication of Oil as it’s formulation is a thicker consistency and provides longer-lasting lubrication. Additionally, always remember to communicate and engage in proper preparation and use of suitable toys or tools for anal play.